All Warranties are handled directly by the manufacturer of that item.

Warranty Contact Information for each manufacturer is available upon request.(Email Here)

Item not wanted - A refund, minus shipping and $10.00 Restock fee, will be granted only if the unit is not used and in original packaging. NO fuel in the tank or engine, the unit will be considered used and cannot be returned for a refund. Return shipment is at customers expense. - (RA Email Here)

Tech Support, manuals or help quides available upon request via email, Please include Make, Model - (Email Here)

Redcat Racing Engine Replacement

Redcat Racing Warranty

Store Policy

All sales are final. We are in the Tax Free State of NH and do not charge or collect sales tax. Items that worked upon arrival do not qualify as defective item. Therefore warranty will be voided upon the first use of the item, unless otherwise stated by manufacturer of that item. No returns or exchange after 10 days of receipt will be honored. Returns must be postmarked before the 10 days of receipt to be valid. Shipping fees and/or return shipping costs are Non-Refundable. Should a replacement for a returned item not be available, a credit will be issued or the product will be substituted with one of same-or-better specifications. All returned equipment must be issued a Return Merchandise Authorization (RMA) - (RA Email Here) number prior to return shipment. To be accepted, all returned products must be labeled with the assigned RMA number and accompanied with a note including Order ID, reason for return, and a copy of the receipt or invoice that was emailed to you after the order was placed or you may print it out from "Your Account" at RCToysNH.com. Customer must pack items being returned complete, with all manuals, cables, accessories, etc., in the original condition and in the original package. Failure to do so may Void both the RMA and the warranty. Unauthorized and/or unmarked returns will not be honored. RCToysNH.com will not be responsible for incidental or consequential damages arising from the use of any product(s) that it sells. The item must not have any visible damage and must clearly be from manufacturing issues. Please note, attempting to return merchandise you have damaged is mail fraud and you may be subject to prosecution. RCToysNH.com reserves the right to refuse service to anyone.

NITRO FUEL IS NOT RETURNABLE